@font-face { font-family: Manrope; src: url("assets/fonts/manrope-400.ttf") format("truetype"); font-weight: 400; font-display: swap; }
@font-face { font-family: Manrope; src: url("assets/fonts/manrope-500.ttf") format("truetype"); font-weight: 500; font-display: swap; }
@font-face { font-family: Manrope; src: url("assets/fonts/manrope-600.ttf") format("truetype"); font-weight: 600; font-display: swap; }
@font-face { font-family: Manrope; src: url("assets/fonts/manrope-700.ttf") format("truetype"); font-weight: 700; font-display: swap; }

:root {
  --canvas: #f7f8fb;
  --surface: #fff;
  --soft: #f1f3f8;
  --phase: #e9edfb;
  --phase-deep: #dfe6fb;
  --ink: #111528;
  --ink-soft: #4f5872;
  --muted: #6b748e;
  --line: #d9deea;
  --line-strong: #c9d0df;
  --accent: #5879ed;
  --accent-deep: #2d50c6;
  --accent-soft: #e7edff;
  --success: #258b63;
  --success-soft: #e5f5ee;
  --warning: #a56c19;
  --warning-soft: #fff4df;
  --danger: #c94d55;
  --danger-soft: #ffebed;
  --radius: 14px;
  --radius-lg: 20px;
  --focus: 0 0 0 3px rgba(88, 121, 237, .26);
  --font: Manrope, sans-serif;
}

* { box-sizing: border-box; }
html { min-width: 320px; scroll-behavior: smooth; }
body { margin: 0; background: var(--canvas); color: var(--ink); font: 400 13px/1.45 var(--font); text-rendering: optimizeLegibility; }
button, input, select, textarea { color: inherit; font: inherit; }
button, select { cursor: pointer; }
button:disabled, select:disabled { cursor: not-allowed; opacity: .52; }
button:focus-visible, input:focus-visible, select:focus-visible, textarea:focus-visible, a:focus-visible { outline: 0; box-shadow: var(--focus); }
::selection { background: #cfdafd; color: var(--ink); }
::-webkit-scrollbar { width: 10px; height: 10px; }
::-webkit-scrollbar-thumb { border: 3px solid transparent; border-radius: 999px; background: #b8c2da; background-clip: padding-box; }
::-webkit-scrollbar-track { background: transparent; }
.svg-sprite { position: absolute; width: 0; height: 0; overflow: hidden; }
.icon { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 1.7; stroke-linecap: round; stroke-linejoin: round; }
.sr-only { position: absolute !important; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0,0,0,0); white-space: nowrap; border: 0; }

.app-shell { min-height: 100vh; padding: 72px 0 0 75px; }
.tool-rail { position: fixed; z-index: 30; inset: 0 auto 0 0; display: flex; width: 75px; flex-direction: column; align-items: center; padding: 18px 0; border-right: 1px solid var(--line); background: #f3f5fa; }
.rail-mark { display: grid; width: 40px; height: 40px; place-items: center; margin-bottom: 18px; border-radius: 12px; background: var(--accent-deep); color: #fff; }
.tool-rail nav { display: grid; gap: 8px; padding-top: 14px; border-top: 1px solid var(--line); }
.rail-button { display: grid; width: 38px; height: 38px; padding: 0; place-items: center; border: 0; border-radius: 11px; background: transparent; color: #98a2ba; }
.rail-button:hover, .rail-button.is-active { background: var(--accent-soft); color: var(--accent-deep); }
.rail-reset { margin-top: auto; }
.user-monogram { display: grid; width: 36px; height: 36px; place-items: center; margin-top: 12px; border: 1px solid var(--line); border-radius: 50%; background: #e9edf5; color: var(--ink-soft); font-size: 11px; font-weight: 700; }
.topbar { position: fixed; z-index: 25; top: 0; right: 0; left: 75px; display: grid; min-height: 72px; grid-template-columns: 190px minmax(0, 1fr) auto; align-items: center; gap: 12px; padding: 0 18px; border-bottom: 1px solid var(--line); background: rgba(247,248,251,.96); }
.brand { display: inline-flex; width: fit-content; align-items: center; gap: 10px; padding: 0; border: 0; background: transparent; font-size: 18px; }
.brand-shape { display: grid; width: 34px; height: 34px; place-items: center; border-radius: 10px; background: var(--accent-deep); color: #fff; }
.topnav { display: flex; min-width: 0; align-items: center; gap: 3px; overflow-x: auto; scrollbar-width: none; }
.topnav::-webkit-scrollbar { display: none; }
.topnav-item { display: inline-flex; min-height: 40px; flex: 0 0 auto; align-items: center; gap: 7px; padding: 0 10px; border: 0; border-radius: 11px; background: transparent; color: var(--muted); font-size: 11px; white-space: nowrap; }
.topnav-item .icon { width: 15px; height: 15px; }
.topnav-item:hover { background: var(--soft); color: var(--ink); }
.topnav-item.is-active { background: var(--ink); color: #fff; }
.topbar-end { display: flex; align-items: center; gap: 12px; }
.avatar-stack { display: flex; padding-left: 8px; }
.avatar-stack img { width: 27px; height: 27px; margin-left: -8px; border: 2px solid var(--canvas); border-radius: 50%; object-fit: cover; }
.demo-label, .inline-demo { display: inline-flex; align-items: center; gap: 7px; color: var(--muted); font-size: 11px; text-transform: uppercase; letter-spacing: .07em; white-space: nowrap; }
.demo-label i, .inline-demo i { width: 6px; height: 6px; border-radius: 50%; background: var(--success); }

.page { max-width: 1720px; min-width: 0; margin: 0 auto; padding: 24px; }
.panel { min-width: 0; border: 1px solid var(--line); border-radius: var(--radius); background: rgba(255,255,255,.86); }
.workspace-heading { display: flex; min-height: 94px; align-items: flex-start; justify-content: space-between; gap: 24px; padding: 5px 0 18px; }
.workspace-heading h1 { margin: 0; font-size: clamp(27px, 2.8vw, 39px); font-weight: 700; letter-spacing: -.035em; line-height: 1.1; }
.workspace-heading p { max-width: 700px; margin: 8px 0 0; color: var(--muted); }
.workspace-heading .inline-demo { margin-left: 9px; }
.workspace-tools { display: flex; align-items: end; justify-content: flex-end; gap: 9px; }
.workspace-tools > .workspace-tools { display: contents; }
.compact-field, .form-field { display: grid; gap: 4px; color: var(--muted); font-size: 11px; }
.compact-field select { min-width: 235px; }
.form-field select, .compact-field select, .stack-form input, .stack-form select, .stack-form textarea, .reader-form textarea, .draft-form textarea, .target-form input, .compose textarea, .compose select, .upload-form input, .modal-dialog input, .modal-dialog select, .modal-dialog textarea, .drawer-form input, .drawer-form select, .drawer-form textarea, .import-panel textarea {
  width: 100%; min-height: 42px; padding: 9px 11px; border: 1px solid var(--line-strong); border-radius: 10px; background: #fff;
}
textarea { resize: vertical; }
.primary-button, .quiet-button, .text-button, .icon-button { display: inline-flex; min-height: 42px; align-items: center; justify-content: center; gap: 7px; padding: 0 14px; border: 0; border-radius: 10px; font-weight: 600; }
.primary-button { background: var(--ink); color: #fff; }
.primary-button:hover { background: var(--accent-deep); }
.quiet-button { background: #e9edf3; color: var(--ink-soft); }
.quiet-button:hover { background: var(--phase-deep); color: var(--accent-deep); }
.text-button { min-height: 32px; padding: 0 6px; background: transparent; color: var(--accent-deep); font-size: 10px; }
.text-button .icon { width: 14px; }
.icon-button { width: 42px; padding: 0; border: 1px solid var(--line); background: #fff; }
.panel-head { display: flex; min-height: 64px; align-items: center; justify-content: space-between; gap: 18px; padding: 13px 16px; border-bottom: 1px solid var(--line); }
.panel-head > div { display: flex; align-items: center; gap: 10px; }
.panel-head h2 { margin: 0; font-size: 15px; letter-spacing: -.02em; }
.panel-head span { display: block; margin-top: 2px; color: var(--muted); font-size: 11px; }
.record-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; padding-bottom: 17px; border-bottom: 1px solid var(--line); }
.record-header h2 { margin: 0; font-size: 23px; letter-spacing: -.025em; }
.record-header p { margin: 4px 0 0; color: var(--muted); }
.status-chip { display: inline-flex; width: fit-content; min-height: 25px; align-items: center; padding: 3px 9px; border-radius: 999px; background: #edf0f5; color: var(--ink-soft); font-size: 11px; font-weight: 600; white-space: nowrap; }
.status-completed, .status-complete, .status-closed, .status-converted, .status-linked { background: var(--success-soft); color: var(--success); }
.status-in-progress, .status-assigned, .status-in-progress, .status-editable, .status-demo-role { background: var(--accent-soft); color: var(--accent-deep); }
.status-high, .status-duplicate, .status-blocked { background: var(--warning-soft); color: var(--warning); }
.status-new, .status-open, .status-intake, .status-assessment, .status-resolution { background: #edf0f5; color: var(--ink-soft); }
.status-demo-config { background: var(--phase); color: var(--accent-deep); }
.definition-list { display: grid; margin: 16px 0; }
.definition-list > div { display: grid; grid-template-columns: 110px minmax(0, 1fr); gap: 14px; padding: 10px 0; border-bottom: 1px solid var(--line); }
.definition-list dt { color: var(--muted); font-size: 11px; }
.definition-list dd { margin: 0; overflow-wrap: anywhere; text-align: right; }
.stack-form { display: grid; gap: 10px; }
.stack-form label, .reader-form label, .draft-form label, .target-form label, .import-panel label, .modal-dialog label, .drawer-form label { display: grid; gap: 5px; color: var(--muted); font-size: 11px; }
.stack-form button { width: 100%; }
.legal-note, .hint { color: var(--muted); font-size: 11px; line-height: 1.55; }
.empty-copy { margin: 0; padding: 22px; color: var(--muted); }

/* Journey */
.case-summary { display: grid; grid-template-columns: minmax(420px, 1fr) 240px minmax(410px, .9fr); align-items: center; gap: 20px; min-height: 142px; }
.case-title-row { display: flex; align-items: center; gap: 10px; }
.case-identity h1 { margin: 0; font-size: clamp(27px, 2.3vw, 36px); letter-spacing: -.035em; line-height: 1.1; }
.case-identity > p { margin: 3px 0 10px; color: var(--ink-soft); }
.case-meta { display: flex; flex-wrap: wrap; gap: 7px; }
.case-meta span { display: inline-flex; min-height: 28px; align-items: center; gap: 5px; padding: 0 9px; border-radius: 999px; background: var(--soft); color: var(--ink-soft); font-size: 11px; }
.case-meta .icon { width: 13px; }
.case-switch { display: grid; gap: 5px; color: var(--muted); font-size: 11px; }
.case-switch select { width: 100%; min-height: 44px; padding: 0 11px; border: 1px solid var(--line); border-radius: 11px; background: #fff; }
.people-summary { display: grid; grid-template-columns: 1fr 1fr; gap: 1px; padding: 14px; border-radius: var(--radius-lg); background: var(--soft); }
.people-summary > div { display: flex; min-width: 0; align-items: center; gap: 10px; padding: 4px 12px; }
.people-summary > div + div { border-left: 1px solid var(--line); }
.people-summary img, .contact-name img { width: 48px; height: 48px; border-radius: 50%; object-fit: cover; }
.people-summary span span, .people-summary small, .people-summary strong { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.people-summary small { color: var(--muted); font-size: 11px; }
.avatar-placeholder { display: grid; width: 48px; height: 48px; flex: 0 0 auto; place-items: center; border-radius: 50%; background: #e1e5ee; color: var(--muted); }
.journey-toolbar { display: flex; min-height: 42px; align-items: center; justify-content: space-between; gap: 15px; margin-bottom: 10px; color: var(--muted); font-size: 11px; }
.team-filter { display: flex; align-items: center; padding-left: 8px; }
.team-filter button { width: 32px; height: 32px; margin-left: -7px; padding: 0; border: 2px solid var(--canvas); border-radius: 50%; background: transparent; }
.team-filter button[aria-pressed="true"] { border-color: var(--accent); transform: translateY(-2px); }
.team-filter img { display: block; width: 100%; height: 100%; border-radius: 50%; object-fit: cover; }
.workflow-layout { display: grid; grid-template-columns: minmax(0, 1fr) 210px; gap: 10px; }
.journey-canvas { position: relative; display: grid; min-width: 0; grid-template-columns: repeat(3, minmax(235px, 1fr)); gap: 9px; }
.journey-route { position: absolute; z-index: 0; top: 48%; left: 4%; width: 92%; height: auto; pointer-events: none; }
.phase { position: relative; z-index: 1; min-width: 0; min-height: 480px; padding: 14px; border-radius: var(--radius-lg); background: var(--phase); }
.phase:nth-of-type(3) { background: var(--phase-deep); }
.phase > header { display: grid; min-height: 48px; grid-template-columns: 42px 1fr auto; align-items: center; gap: 9px; }
.phase > header h2 { margin: 0; font-size: 15px; }
.phase > header small { color: var(--muted); font-size: 11px; }
.phase-number { display: grid; width: 38px; height: 38px; place-items: center; border-radius: 50%; background: var(--accent); color: #fff; font-weight: 700; }
.task-stack { display: grid; gap: 10px; }
.task-card { display: grid; min-height: 112px; grid-template-columns: 23px minmax(0, 1fr) 31px 18px; align-items: start; gap: 9px; padding: 14px 11px; border: 1px solid transparent; border-radius: 16px; background: #fff; color: inherit; text-align: left; transition: border-color 160ms ease-out, transform 160ms ease-out; }
.task-card:hover { border-color: #aebaf0; transform: translateY(-1px); }
.task-card.is-dimmed { opacity: .33; }
.task-marker { display: grid; width: 20px; height: 20px; place-items: center; margin-top: 1px; border: 1px solid #aeb9d0; border-radius: 50%; color: #fff; }
.task-marker .icon { width: 12px; }
.task-card[data-status="completed"] .task-marker { border-color: var(--success); background: var(--success); }
.task-card[data-status="in_progress"] .task-marker { border-color: var(--accent); background: var(--accent); }
.task-card[data-status="blocked"] .task-marker { border-color: var(--warning); }
.task-copy { min-width: 0; }
.task-copy strong, .task-copy span, .task-copy small { display: block; }
.task-copy strong { font-size: 12px; }
.task-copy > span { min-height: 35px; margin-top: 2px; color: var(--muted); font-size: 11px; line-height: 1.35; }
.task-copy small { display: flex; align-items: center; gap: 5px; margin-top: 8px; color: var(--muted); font-size: 11px; }
.task-copy small .icon { width: 11px; height: 11px; }
.task-avatar { width: 30px; height: 30px; border: 2px solid #fff; border-radius: 50%; object-fit: cover; box-shadow: 0 2px 7px rgba(17,21,40,.1); }
.task-more { width: 15px; color: #a3adc1; }
.case-actions { display: flex; min-height: 480px; flex-direction: column; padding: 16px 13px; border: 1px solid var(--line); border-radius: var(--radius-lg); background: rgba(255,255,255,.9); }
.case-actions h2 { margin: 2px 0 0; font-size: 14px; }
.case-actions > p { margin: 2px 0 14px; color: var(--muted); font-size: 11px; }
.action-button { display: grid; min-height: 44px; grid-template-columns: 30px 1fr; align-items: center; gap: 8px; margin-bottom: 8px; padding: 5px 8px; border: 1px solid var(--line); border-radius: 11px; background: #fff; text-align: left; }
.action-button > .icon { width: 30px; height: 30px; padding: 7px; border-radius: 50%; background: var(--accent-soft); color: var(--accent-deep); }
.case-actions dl { display: grid; gap: 8px; margin: 10px 0; padding-top: 13px; border-top: 1px solid var(--line); }
.case-actions dl div { display: flex; justify-content: space-between; gap: 8px; font-size: 11px; }
.case-actions dt { color: var(--muted); }
.case-actions dd { margin: 0; text-align: right; }
.scope-note { display: flex; align-items: flex-start; gap: 8px; margin-top: auto; padding: 11px; border-radius: 10px; background: var(--soft); color: var(--muted); font-size: 11px; }
.scope-note .icon { width: 14px; flex: 0 0 auto; }
.lower-grid { display: grid; grid-template-columns: 1.05fr .95fr; gap: 10px; margin-top: 10px; }
.knowledge-list { display: grid; gap: 7px; padding: 10px 14px 14px; }
.knowledge-list button { display: grid; min-height: 46px; grid-template-columns: 30px minmax(0,1fr) 18px; align-items: center; gap: 9px; padding: 7px 9px; border: 1px solid var(--line); border-radius: 10px; background: #fff; text-align: left; }
.knowledge-list strong, .knowledge-list small { display: block; }
.knowledge-list strong { font-size: 10px; }
.knowledge-list small { color: var(--muted); font-size: 11px; }
.progress-content { display: grid; grid-template-columns: 132px minmax(150px, 1fr) minmax(170px, .8fr); align-items: center; gap: 22px; min-height: 156px; padding: 16px 22px; }
.progress-donut { position: relative; display: grid; width: 122px; height: 122px; place-items: center; }
.progress-donut svg { width: 122px; height: 122px; transform: rotate(-90deg); }
.donut-track, .donut-segment { fill: none; stroke-width: 13px; }
.donut-track { stroke: #e2e6ee; }
.donut-segment { stroke-dasharray: var(--dash) 100; stroke-dashoffset: var(--offset); transition: stroke-dashoffset 280ms cubic-bezier(.2,.8,.2,1); }
.donut-segment.is-completed { stroke: var(--success); }
.donut-segment.is-active { stroke: var(--accent); }
.donut-segment.is-blocked { stroke: var(--warning); }
.donut-center { position: absolute; display: grid; justify-items: center; }
.donut-center strong { font-size: 19px; letter-spacing: -.035em; }
.donut-center span { color: var(--muted); font-size: 11px; }
.progress-legend { display: grid; gap: 8px; margin: 0; padding: 0; list-style: none; }
.progress-legend li { display: grid; grid-template-columns: 10px 18px minmax(0, 1fr); align-items: center; gap: 7px; color: var(--muted); font-size: 11px; }
.progress-legend i { width: 9px; height: 9px; border-radius: 50%; background: var(--line-strong); }
.progress-legend i.is-completed { background: var(--success); }
.progress-legend i.is-active { background: var(--accent); }
.progress-legend i.is-blocked { background: var(--warning); }
.progress-legend strong { color: var(--ink); font-variant-numeric: tabular-nums; }
.progress-target { display: grid; min-height: 108px; grid-template-columns: 28px 1fr; align-content: center; gap: 2px 9px; padding-left: 22px; border-left: 1px solid var(--line); }
.progress-target > .icon { grid-row: 1 / 4; width: 23px; height: 23px; margin-top: 2px; color: var(--ink-soft); }
.progress-target span, .progress-target small { color: var(--muted); font-size: 11px; }
.progress-target strong { font-size: 14px; }

/* Intake */
.inbox-layout { display: grid; grid-template-columns: 340px minmax(420px, 1fr) 330px; gap: 12px; align-items: start; }
.request-list, .request-record, .intake-actions { min-height: 660px; }
.list-stack { display: grid; gap: 7px; padding: 11px; }
.request-row { display: grid; min-height: 91px; grid-template-columns: 38px minmax(0,1fr) auto; align-items: center; gap: 10px; padding: 10px; border: 1px solid transparent; border-radius: 12px; background: var(--soft); text-align: left; }
.request-row.is-selected { border-color: #aebaf0; background: #fff; }
.channel-icon { display: grid; width: 36px; height: 36px; place-items: center; border-radius: 50%; background: var(--accent-soft); color: var(--accent-deep); }
.channel-icon.is-large { width: 48px; height: 48px; }
.request-row strong, .request-row small { display: block; }
.request-row small { margin-top: 2px; color: var(--muted); font-size: 11px; }
.request-record { padding: 22px; }
.request-origin { display: flex; align-items: center; gap: 12px; margin: 22px 0; }
.request-origin p { margin: 3px 0 0; color: var(--muted); font-size: 11px; }
.record-summary { max-width: 65ch; padding: 15px; border-radius: 12px; background: var(--soft); color: var(--ink-soft); }
.intake-actions { padding: 20px; }
.intake-actions h2 { margin: 0; font-size: 18px; }
.intake-actions > p { margin: 5px 0 18px; color: var(--muted); }
.intake-actions details { margin-top: 22px; padding-top: 14px; border-top: 1px solid var(--line); }
.intake-actions summary { margin-bottom: 12px; color: var(--ink-soft); font-weight: 600; }

/* Cases */
.cases-layout { display: grid; grid-template-columns: 300px minmax(480px, 1fr) 340px; gap: 12px; align-items: start; }
.case-list, .case-record, .contact-record { min-height: 680px; }
.case-row { display: grid; min-height: 72px; grid-template-columns: minmax(0,1fr) auto; align-items: center; gap: 12px; padding: 10px 12px; border: 1px solid transparent; border-radius: 12px; background: var(--soft); text-align: left; }
.case-row.is-selected { border-color: #aebaf0; background: #fff; }
.case-row strong, .case-row small { display: block; }
.case-row small { margin-top: 3px; color: var(--muted); font-size: 11px; }
.case-row > span:last-child { display: grid; justify-items: end; gap: 4px; }
.case-record, .contact-record { padding: 20px; }
.status-rail { display: flex; margin: 24px 0; padding: 0; list-style: none; }
.status-rail li { position: relative; display: grid; flex: 1; justify-items: center; gap: 5px; color: #9aa3b8; font-size: 11px; text-align: center; }
.status-rail li::before { content: ""; position: absolute; z-index: 0; top: 6px; right: 50%; left: -50%; height: 1px; background: var(--line); }
.status-rail li:first-child::before { display: none; }
.status-rail i { position: relative; z-index: 1; width: 13px; height: 13px; border: 2px solid var(--line-strong); border-radius: 50%; background: #fff; }
.status-rail .is-done i { border-color: var(--accent); background: var(--accent); }
.status-rail .is-done::before { background: var(--accent); }
.status-rail .is-current { color: var(--ink); font-weight: 600; }
.record-columns { display: grid; grid-template-columns: .8fr 1.2fr; gap: 24px; }
.record-columns h3, .contact-record h3, .visibility-panel h3, .rooms h3 { margin: 4px 0 10px; font-size: 12px; }
.record-actions { display: flex; gap: 8px; }
.event-list { margin: 0; padding: 0; list-style: none; }
.event-list li { position: relative; display: grid; min-height: 54px; grid-template-columns: 15px 1fr; gap: 8px; }
.event-list li::before { content: ""; position: absolute; top: 8px; bottom: -2px; left: 4px; width: 1px; background: var(--line); }
.event-list li:last-child::before { display: none; }
.event-list i { position: relative; z-index: 1; width: 9px; height: 9px; margin-top: 3px; border: 2px solid var(--accent-soft); border-radius: 50%; background: var(--accent); }
.event-list strong, .event-list small { display: block; }
.event-list strong { font-size: 10px; }
.event-list small { margin-top: 3px; color: var(--muted); font-size: 11px; }
.contact-name { display: flex; align-items: center; gap: 12px; }
.contact-name h2 { margin: 0; font-size: 20px; }
.contact-name p { margin: 3px 0 0; color: var(--muted); }
.file-list { display: grid; gap: 6px; }
.file-row { display: grid; min-width: 0; min-height: 48px; grid-template-columns: 28px minmax(0,1fr) 18px; align-items: center; gap: 8px; padding: 7px 9px; border: 1px solid var(--line); border-radius: 10px; background: #fff; color: inherit; text-decoration: none; }
.file-row strong, .file-row small { display: block; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.file-row strong { font-size: 11px; }
.file-row small { color: var(--muted); font-size: 11px; }
.upload-form { margin-top: 18px; padding-top: 14px; border-top: 1px solid var(--line); }
.upload-form small { color: var(--muted); font-size: 11px; }
.upload-form input[type="file"] { padding: 5px; }
.upload-form input[type="file"]::file-selector-button { min-height: 30px; margin-right: 9px; padding: 0 10px; border: 0; border-radius: 7px; background: var(--soft); color: var(--ink-soft); font: 600 10px/1 var(--font); cursor: pointer; }
.upload-form input[type="file"]::file-selector-button:hover { background: var(--accent-soft); color: var(--accent-deep); }

/* Knowledge */
.knowledge-layout { display: grid; grid-template-columns: 380px minmax(0, 1fr); gap: 12px; align-items: start; }
.library-index, .reader { min-height: 690px; }
.library-index { padding: 14px; background: var(--soft); }
.segmented, .role-switch { display: flex; padding: 4px; border-radius: 12px; background: #e8ebf2; }
.segmented button, .role-switch button { min-height: 34px; flex: 1; padding: 0 10px; border: 0; border-radius: 9px; background: transparent; color: var(--muted); font-size: 10px; }
.segmented button[aria-pressed="true"], .role-switch button[aria-pressed="true"] { background: #fff; color: var(--accent-deep); }
.search-field { display: flex; min-height: 44px; align-items: center; gap: 8px; margin: 12px 0; padding: 0 11px; border: 1px solid var(--line); border-radius: 10px; background: #fff; }
.search-field input { width: 100%; border: 0; outline: 0; background: transparent; }
.library-list { display: grid; gap: 7px; margin-top: 12px; }
.library-row { display: grid; min-height: 69px; grid-template-columns: 32px minmax(0,1fr) 18px; align-items: center; gap: 9px; padding: 9px; border: 1px solid transparent; border-radius: 11px; background: rgba(255,255,255,.72); text-align: left; }
.library-row.is-selected { border-color: #aebaf0; background: #fff; }
.library-row strong, .library-row small { display: block; }
.library-row small { margin-top: 3px; color: var(--muted); font-size: 11px; }
.reader { padding: 24px; }
.reader-form { display: grid; gap: 12px; margin-top: 20px; }
.reader-form textarea { min-height: 330px; color: var(--ink-soft); line-height: 1.75; }
.reader-form > div { display: flex; justify-content: flex-end; gap: 8px; }
.draft-form { display: grid; gap: 10px; margin-top: 24px; padding: 18px; border-radius: var(--radius); background: var(--phase); }
.draft-form textarea { min-height: 180px; line-height: 1.65; }
.draft-form small { color: var(--muted); font-size: 11px; }
.template-steps { display: grid; gap: 8px; margin: 24px 0; padding: 0; list-style: none; }
.template-steps li { display: grid; min-height: 56px; grid-template-columns: 35px 1fr; align-items: center; gap: 10px; padding: 8px 12px; border: 1px solid var(--line); border-radius: 11px; }
.template-steps li span { display: grid; width: 30px; height: 30px; place-items: center; border-radius: 50%; background: var(--accent-soft); color: var(--accent-deep); }
.target-form { max-width: 360px; }

/* Team */
.role-switch { min-width: 220px; }
.team-layout { display: grid; grid-template-columns: 270px minmax(430px, 1fr) 320px; gap: 12px; align-items: stretch; }
.rooms, .thread, .visibility-panel { min-height: 690px; }
.rooms { padding: 18px 12px; background: var(--soft); }
.rooms h2, .visibility-panel h2 { margin: 0 8px 14px; font-size: 17px; }
.rooms > button { display: flex; width: 100%; min-height: 45px; align-items: center; gap: 9px; padding: 0 11px; border: 0; border-radius: 10px; background: transparent; text-align: left; }
.rooms > button.is-selected { background: #fff; color: var(--accent-deep); }
.rooms > button > span:last-child { margin-left: auto; }
.rooms h3 { margin: 24px 9px 9px; color: var(--muted); font-size: 11px; text-transform: uppercase; }
.staff-row { display: grid; grid-template-columns: 32px minmax(0,1fr); align-items: center; gap: 8px; padding: 7px 9px; }
.staff-row img, .message header > img { width: 32px; height: 32px; border-radius: 50%; object-fit: cover; }
.staff-row strong, .staff-row small { display: block; }
.staff-row strong { font-size: 11px; }
.staff-row small { color: var(--muted); font-size: 11px; }
.citizen-boundary { margin-bottom: 15px; padding: 13px; border-radius: 12px; background: var(--accent-soft); color: var(--accent-deep); }
.citizen-boundary p { margin: 6px 0 0; font-size: 11px; }
.thread { display: grid; grid-template-rows: auto minmax(320px, 1fr) auto; overflow: hidden; }
.thread-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; padding: 18px; border-bottom: 1px solid var(--line); }
.thread-head h2 { margin: 0; font-size: 20px; }
.thread-head p { margin: 4px 0 0; color: var(--muted); }
.message-list { overflow: auto; padding: 6px 20px; }
.message { padding: 16px 0; border-bottom: 1px solid var(--line); }
.message header { display: grid; grid-template-columns: 34px minmax(0,1fr) auto; align-items: center; gap: 9px; }
.message header strong, .message header small { display: block; }
.message header small, .message time { color: var(--muted); font-size: 11px; }
.message p { max-width: 70ch; margin: 10px 0; color: var(--ink-soft); }
.avatar-placeholder.small { width: 32px; height: 32px; }
.avatar-placeholder.small .icon { width: 15px; }
.compose { padding: 14px 20px; border-top: 1px solid var(--line); background: #fbfcfe; }
.compose textarea { min-height: 78px; }
.compose > div { display: flex; align-items: end; gap: 8px; margin-top: 8px; }
.compose .form-field { min-width: 150px; flex: 1; }
.visibility-panel { padding: 20px; }
.boundary-card { display: flex; gap: 10px; padding: 14px; border-radius: 12px; background: var(--success-soft); color: #216d50; }
.boundary-card p { margin: 4px 0 0; font-size: 11px; }
.visibility-panel h3 { margin-top: 24px; }

/* Reports */
.report-metrics { display: grid; grid-template-columns: repeat(4, 1fr); gap: 1px; overflow: hidden; margin-bottom: 12px; border: 1px solid var(--line); border-radius: var(--radius); background: var(--line); }
.report-metrics > div { min-height: 114px; padding: 16px; background: rgba(255,255,255,.9); }
.report-metrics span, .report-metrics small { display: block; color: var(--muted); font-size: 11px; }
.report-metrics strong { display: block; margin: 7px 0 3px; font-size: 31px; font-variant-numeric: tabular-nums; letter-spacing: -.035em; }
.reports-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 12px; }
.analysis-panel { min-height: 290px; }
.bar-chart { display: grid; gap: 14px; padding: 22px 18px; }
.bar-chart > div { display: grid; grid-template-columns: 82px minmax(0,1fr) 24px; align-items: center; gap: 10px; font-size: 11px; }
.bar-chart i { height: 10px; overflow: hidden; border-radius: 3px; background: #e5e8ef; }
.bar-chart b { display: block; width: var(--value); height: 100%; background: var(--accent); }
.bar-chart .tone-success { background: var(--success); }
.bar-chart .tone-warning { background: var(--warning); }
.bar-chart > div > strong { text-align: right; }
.event-ledger { grid-column: 1 / -1; overflow: hidden; }
.table-scroll { width: 100%; overflow-x: auto; }
table { width: 100%; min-width: 680px; border-collapse: collapse; }
th { height: 40px; padding: 0 13px; color: var(--muted); font-size: 11px; font-weight: 600; text-align: left; text-transform: uppercase; letter-spacing: .06em; }
td { height: 48px; padding: 8px 13px; border-top: 1px solid var(--line); font-size: 11px; }
.integration-layout { display: grid; grid-template-columns: .8fr 1.2fr; gap: 12px; margin-top: 12px; }
.adapter-doc, .import-panel { min-height: 390px; padding: 20px; }
.adapter-doc h2, .import-panel h2 { margin: 0; font-size: 19px; }
.adapter-doc > p, .import-panel header p { max-width: 65ch; color: var(--muted); }
.import-panel form { display: grid; gap: 10px; }
.import-panel textarea { min-height: 150px; font-size: 10px; line-height: 1.6; }
.import-results { display: grid; gap: 6px; margin-top: 14px; padding-top: 14px; border-top: 1px solid var(--line); }
.import-row, .import-error { display: flex; align-items: center; gap: 8px; padding: 8px; border-radius: 9px; background: var(--success-soft); color: #216d50; font-size: 11px; }
.import-error { background: var(--danger-soft); color: var(--danger); }
.import-row .icon, .import-error .icon { width: 14px; }
.empty-panel { display: grid; min-height: 420px; place-items: center; align-content: center; color: var(--muted); text-align: center; }

/* Dialogs */
dialog { color: var(--ink); font: inherit; }
dialog::backdrop { background: rgba(17,21,40,.24); backdrop-filter: blur(2px); }
.drawer-dialog { width: min(470px, calc(100vw - 24px)); height: 100dvh; max-height: none; margin: 0 0 0 auto; padding: 0; border: 0; border-radius: 20px 0 0 20px; box-shadow: 0 18px 48px rgba(27,34,66,.12); }
.drawer-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; padding: 22px; border-bottom: 1px solid var(--line); }
.drawer-head h2 { margin: 0; font-size: 22px; }
.drawer-head p { margin: 4px 0 0; color: var(--muted); }
.drawer-form { display: grid; gap: 13px; padding: 22px; }
.dependency-note { display: flex; align-items: center; gap: 9px; padding: 12px; border-radius: 11px; background: var(--success-soft); color: #216d50; font-size: 11px; }
.dependency-note.is-blocked { background: var(--warning-soft); color: var(--warning); }
.drawer-actions { display: flex; justify-content: flex-end; gap: 8px; }
.modal-dialog { width: min(560px, calc(100vw - 24px)); padding: 0; border: 0; border-radius: 16px; box-shadow: 0 18px 48px rgba(27,34,66,.12); }
.modal-dialog form { display: grid; gap: 13px; padding: 22px; }
.modal-dialog header { display: flex; align-items: flex-start; justify-content: space-between; gap: 18px; }
.modal-dialog h2 { margin: 0; font-size: 22px; }
.modal-dialog header p { margin: 4px 0 0; color: var(--muted); }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.toast { position: fixed; z-index: 100; right: 20px; bottom: 20px; max-width: min(360px, calc(100vw - 40px)); padding: 12px 15px; border-radius: 11px; background: var(--ink); color: #fff; box-shadow: 0 12px 28px rgba(17,21,40,.16); animation: toast-in 220ms ease-out; }
.toast.is-error { background: #9e3640; }
@keyframes toast-in { from { opacity: 0; transform: translateY(8px); } }

@media (max-width: 1260px) {
  .topbar { grid-template-columns: 160px minmax(0,1fr) auto; }
  .topnav-item { padding-inline: 8px; }
  .topnav-item span { display: none; }
  .case-summary { grid-template-columns: 1fr 220px; }
  .people-summary { grid-column: 1 / -1; }
  .inbox-layout, .cases-layout, .team-layout { grid-template-columns: 280px minmax(420px,1fr); }
  .intake-actions, .contact-record, .visibility-panel { grid-column: 1 / -1; min-height: auto; }
}

@media (max-width: 900px) {
  .app-shell { padding-left: 0; }
  .tool-rail { top: auto; right: 0; z-index: 40; width: auto; height: 62px; flex-direction: row; justify-content: center; padding: 0 12px; border-top: 1px solid var(--line); border-right: 0; }
  .rail-mark, .rail-reset, .user-monogram { display: none; }
  .tool-rail nav { display: flex; gap: 5px; padding: 0; border: 0; }
  .topbar { left: 0; }
  .journey-canvas { grid-template-columns: 1fr; }
  .journey-route { display: none; }
  .phase { min-height: auto; }
  .workflow-layout { grid-template-columns: 1fr; }
  .case-actions { min-height: auto; }
  .scope-note { margin-top: 10px; }
  .inbox-layout, .cases-layout, .team-layout, .knowledge-layout, .integration-layout { grid-template-columns: 1fr; }
  .request-list, .request-record, .intake-actions, .case-list, .case-record, .contact-record, .rooms, .thread, .visibility-panel, .library-index, .reader { min-height: auto; }
  .reports-grid { grid-template-columns: 1fr 1fr; }
  .event-ledger { grid-column: 1 / -1; }
}

@media (max-width: 620px) {
  body { padding-bottom: 62px; overflow-x: hidden; }
  .app-shell { padding-top: 118px; }
  .topbar { grid-template-columns: 1fr auto; min-height: 118px; align-content: start; padding: 10px 14px 0; }
  .brand { height: 42px; }
  .topbar-end { justify-content: flex-end; }
  .topbar-end .demo-label { display: none; }
  .avatar-stack { display: none; }
  .topnav { grid-column: 1 / -1; margin: 0 -14px; padding: 4px 14px 10px; border-top: 1px solid var(--line); }
  .topnav-item span { display: inline; }
  .page { padding: 14px; }
  .workspace-heading { display: grid; min-height: auto; gap: 15px; padding-top: 8px; }
  .workspace-heading h1 { font-size: 28px; }
  .workspace-tools { display: grid; grid-template-columns: 1fr; justify-content: stretch; }
  .workspace-tools > .workspace-tools { display: contents; }
  .compact-field select { min-width: 0; }
  .case-summary { grid-template-columns: 1fr; gap: 13px; min-height: auto; padding: 5px 0 15px; }
  .case-title-row { align-items: flex-start; flex-direction: column; gap: 6px; }
  .case-identity h1 { font-size: 28px; }
  .case-switch { order: 3; }
  .people-summary { grid-column: auto; grid-template-columns: 1fr; }
  .people-summary > div + div { border-top: 1px solid var(--line); border-left: 0; }
  .journey-toolbar { align-items: flex-start; flex-direction: column; }
  .journey-canvas { gap: 10px; }
  .phase > header { grid-template-columns: 42px 1fr auto; }
  .task-card { min-height: 108px; }
  .lower-grid { grid-template-columns: 1fr; }
  .progress-content { grid-template-columns: 1fr; }
  .progress-donut { justify-self: center; }
  .progress-target { min-height: auto; padding: 16px 0 0; border-top: 1px solid var(--line); border-left: 0; }
  .record-columns { grid-template-columns: 1fr; }
  .report-metrics { grid-template-columns: 1fr 1fr; }
  .reports-grid { grid-template-columns: 1fr; }
  .event-ledger { grid-column: auto; }
  .compose > div { align-items: stretch; flex-direction: column; }
  .reader, .request-record, .case-record, .contact-record, .visibility-panel, .adapter-doc, .import-panel { padding: 16px; }
  .reader-form > div, .drawer-actions { align-items: stretch; flex-direction: column; }
  .form-grid { grid-template-columns: 1fr; }
  .role-switch { min-width: 0; }
  .definition-list > div { grid-template-columns: 95px minmax(0,1fr); }
  .message-list { padding-inline: 14px; }
  .message header { grid-template-columns: 34px minmax(0,1fr); }
  .message time { grid-column: 2; }
  .drawer-dialog { border-radius: 0; }
}

@media (prefers-reduced-motion: reduce) {
  html { scroll-behavior: auto; }
  *, *::before, *::after { animation-duration: .01ms !important; animation-iteration-count: 1 !important; transition-duration: .01ms !important; }
}