Software starts with your business.

SYNQ is an AI company for customised ERP and CRM systems. We design business software around specific workflows. AI can be included when it supports a clearly defined task.

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The handover is part of the system

A customer enquiry becomes a proposal. A commitment becomes an order. Delivery is followed by billing. Information, responsibilities and decisions need to connect between these steps.

This is where our work begins: with the workflows your business actually needs. That may include an extra data field, a different approval or a connection between existing applications. The appropriate technical solution follows from the requirements and the systems already in place.

For customer relationships, sales stages and next steps, explore our CRM software. For orders, delivered work and operational handovers, see our service for ERP software.

A manageable start needs clear boundaries

A software project does not need to begin with a complete wish list. One specific work item is enough to ask the key questions: where does work start? Who decides? Which information is missing today? How does your team know when the item is complete?

We suggest starting with a defined process. Its scope must include the necessary data, access, exceptions and handovers. Only then can effort, implementation and acceptance be planned. This keeps the first step distinct from what can be added later.

As much
as you need.The initial scope

A clear starting point. Deliberate boundaries.

AI is an option with a purpose

A summary or draft can prepare work. Whether it helps in daily use depends on its results and the effort needed to review them. Every potential AI feature therefore needs an answer to who assesses it and how errors are handled.

Our AI integration describes this starting point through a sample data and approval workflow. You can also commission custom ERP or CRM software without AI.

What matters for your decision

Not every requirement needs new development. An existing solution may still fit; an adaptation or extension may be enough. Your process, the total effort and the terms for operations and future changes are what count in the comparison.

The concrete proposal should therefore specify the technical foundation, data migration, interfaces, ongoing services and usage rights. The process models shown here explain possible solutions. They are illustrative examples, not customer references.

Which workflow needs a better solution?

Bring a typical situation from your daily work, the applications involved and the result your team wants to achieve.