Custom ERP software.
Your process shapes the system.
Connect orders, responsibilities and billing in a way that fits your business. SYNQ offers customised ERP systems with optional AI. Your workflows, a clear feature scope and verifiable handovers come first.
Software that follows your business.
Discuss your project
One order. A clear path.
An order is confirmed. Its scope sits in a proposal, the person responsible is named in a message and billing progress lives in a spreadsheet. When something changes, the search starts again.
A custom ERP should connect these handovers. Your workflow determines which information belongs there and who may edit it. The following example makes a possible scope tangible.
Receive the order
Approved scope of work, customer and agreed terms
Is the order complete?Assign the work
Responsible team, required capacity and outstanding prerequisites
Who will deliver each part?Confirm delivery
Completed work, changes and acceptance
What can be passed on for billing?Prepare billing
Approved work and customer details
Is the handover to the billing system complete?
Illustrative order workflow: a concept, not a customer project or product screenshot.
This model separates processing from approval. It also shows where an existing system could connect. The actual features and integrations are defined for your project.
Your daily work determines what your ERP needs to do
The starting point is a specific task that currently requires too much coordination. It helps identify the data, roles and features you need.
For a project-based business, order status, work approvals and billing handovers may belong together. Another business may focus on purchasing or inventory. We clarify which warehouse, production or accounting features belong in your system based on your requirements.
Custom also means planning for change: what happens when an extra approval step is added? Who can change terms? How is a new responsibility assigned? These questions tell you more about the system's fit than a long feature list.
If friction starts before an order is placed, the solution may begin with your CRM software.
Start sooner: define the first usable scope
We suggest starting with a process that works on its own and has clear acceptance criteria. This makes it easier to see what could go into production and what belongs in a later release. Project planning must establish whether this approach suits your systems.
Ready for daily work.
- Create
- Process
- Approve
Define the starting point
Bring a sample work item, the systems involved and a business contact. Together, we can identify requirements and outstanding decisions. The initial scope also includes exceptions that regularly occur in daily work.
Test with real workflows
A draft should show how your team creates, processes and approves a work item. Later acceptance needs verifiable criteria, such as complete data, appropriate access and a working handover. A visible preview alone is not a production-ready ERP.
Prepare the transition
Before launch, data migration, training, responsibilities and error handling need to be clear. For guidance on preparing the transition without unnecessary gaps, see our guide to ERP implementation.
We can give a reliable date only once the scope, data situation and integrations are agreed. Our aim remains to keep the path to the first productive process short.
What to compare when assessing the price
Invest in the features your business needs. Comparing the same services over the same period shows whether a customised ERP costs less.
Include setup or development, data migration, integrations and rollout. Add operations, any licences, support and future changes. Your team's internal effort also belongs in the decision.
Costs and dates relate to the agreed scope of work. Starting small only makes sense if the selected process is usable, including its data, integrations and approvals.
For the items to include in a comparable proposal, see our overview of ERP costs.
The total effort.
- Build
- Design & development
- Connect
- Data & integrations
- Introduce
- Testing & training
- Operate
- Hosting & support
- Explore further
- Changes & internal time
Existing systems and optional AI
An ERP decision needs to fit your existing IT. For each planned integration, establish which system holds the authoritative data, what access is available and how changes are transferred. Tell us which applications you want to keep using.
AI can be part of your ERP project if you want it. One possible use is preparing information from documents for review. Before implementation, define which data may be used, who approves the result and what ongoing costs arise. We also offer ERP without AI. See a possible workflow in our service for AI integration.
Is a custom ERP right for your project?
A custom solution is particularly worth considering when important workflows in your existing system rely on extra spreadsheets and manual handovers. It also needs people in your business who can make decisions about requirements and review progress.
If an existing standard solution already meets your requirements well, include it in the comparison. Custom development is not an end in itself. What matters is fit, total effort and the ability to develop your system further in a useful way.
Can our data be migrated?
That depends on export options, data structure and quality. Start the assessment with sample data and consider mapping, duplicates and completeness. The records that will actually be migrated must be explicitly included in the project scope.
How are operations and future development handled?
Hosting, support, response times, usage rights and possible dependencies belong in the project agreement. Also record how data can be exported and who will handle future changes.
Which process should work better first?
Describe the task, the systems involved and where your team currently loses time. You do not need a finished requirements specification yet.
Discuss your project