SYNQ
Discuss your project

Custom ERP and CRM software that follows your business.

SYNQ is an AI company for customised ERP and CRM systems. We build software around your workflows and connect it to AI where you need it. So your software project becomes a system your team can work with.

Discuss your project

Your process shapes the system.

Your software should help where information is missing, tasks fall through the cracks or several spreadsheets describe the same job. Your specific bottleneck determines where to start.

ERPOrganise operations.

Orders, resources and workflows.

SSYNQ ERPWork overview
Project planningThis week
Work itemMonTueWedThuFri
Project startProject team
Planning
IntegrationDevelopment
Implementation
ReviewBusiness team
Acceptance
Ready for the next stepPlanning handed over · Business team assigned

Illustrative interface concept with sample data.

From a confirmed order to approved work: an ERP project can bring responsibilities, progress and handovers together. The features you need depend on how your business works and which systems you want to retain.

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CRMLook after customers.

Contacts, conversations and next steps.

SYNQ CRMCustomers & conversations
Lea SampleProject enquiry
In discussion
Latest message

“Can we walk through the integration together?”

Conversation note

Collect technical questions for the next meeting.

THU10:00
Next contactPrepare the project discussion

Illustrative interface concept with sample data.

Who owns an enquiry? What was discussed last? Which task comes next? A custom CRM brings customer information and sales workflows into a structure your team can use every day.

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A clear scope for your first process.

A custom system starts with a decision about scope: which feature do you actually need, which process must work first and which addition can come later?

Customisation should show up in your team's work: suitable roles, clear statuses and the right information for an approval. The scope of the first working release should become clear early. We suggest a clearly defined starting point with verifiable requirements.

The price needs to match that scope too. A fair comparison includes implementation, data migration, integrations, rollout and ongoing support. Comparing your requirements with a concrete proposal shows which solution makes financial sense for your project.

Understand the total effort

Your process.Our next conversation.

Bring a workflow that currently takes too much coordination. Together, we can work out where your system should help. An example from your daily work is enough to start.

Discuss your projectERP and CRM compared

AI where it takes work off your hands.

AI can handle a specific task in your system: preparing information from a document for entry or summarising a customer's history before the next conversation. Whether this works well needs to be tested with suitable data.

A possible starting point is: provide data, receive a suggestion, review it and approve it. Which information may be used and what happens when something goes wrong are part of the planned workflow. Find the details in our AI integration for ERP and CRM.

AI features in your finished ERP or CRM remain optional. What matters is whether they support a clearly defined task in daily work.

Start with one clearly defined process.

Bring a work item that currently needs too much coordination, along with the systems involved and the people who can make the business decisions.

  1. 01

    Bring a real example

    One specific example.
    The people and systems involved.

  2. 02

    Define the scope

    Agree what belongs in the first release.
    And what can follow later.

  3. 03

    Review the draft

    Make the workflow visible.
    Check it with your team.

From a draft
to daily use.

Our suggestion: first define the workflow you need and its boundaries, then create a draft you can review and prepare for data migration and acceptance. The route to production is agreed for your specific project. An early preview does not replace testing or preparing your team.

Whether to adapt an existing platform, extend it or develop a new solution depends on your requirements. The proposal needs to clearly describe the technical foundation, responsibilities and ongoing services.

Good decisions come before the software.

View all guides

What should your system solve for you?

Describe the process you want to improve. An example from your daily work is a good starting point. You do not need a finished requirements specification.

Discuss your project